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Privacy Policy

1. Introduction

Welcome to Solar Calculator ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at privacy@solarcalculator.in.

This Privacy Policy applies to all information collected through our website (such as solarcalculator.in), and/or any related services, sales, marketing or events (we refer to them collectively in this Privacy Policy as the "Services").

2. Information We Collect

2.1 Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you:

• Use our solar calculator tool
• Contact us through our contact form
• Subscribe to our newsletter
• Participate in surveys or feedback forms
• Express interest in obtaining information about our services

The personal information we collect may include:

Information Type	Purpose	Required
Name and contact details	To respond to your queries	Optional
Email address	To send updates and responses	Optional
Phone number	For urgent communication	Optional
Location information (state, district)	For accurate solar calculations	Required for calculator
Solar installation preferences	To provide customized estimates	Required for calculator

2.2 Information Automatically Collected

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as:

• Device Information: We collect device information such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Information: We collect information about how you use our website, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.
• Location Information: We collect approximate location information (at state/city level) to provide location-specific solar information.

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

• To provide and improve our services: We use your information to operate and maintain our solar calculator and website.
• To respond to user inquiries/offer support: We may use your information to respond to your questions and solve any potential issues you might have with the use of our Services.
• To send administrative information: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To send marketing and promotional communications: We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
• To protect our Services: We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
• To enforce our terms, conditions and policies: For business purposes, to comply with legal and regulatory requirements or in connection with our contract.
• To respond to legal requests: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

5.1 What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

5.2 How We Use Cookies

We use cookies for the following purposes:

Cookie Type	Purpose	Duration
Essential Cookies	Required for basic website functionality	Session
Performance Cookies	Help us understand how visitors interact	30 days
Functional Cookies	Remember your preferences	90 days
Analytics Cookies	Help us improve our services	1 year

5.3 Managing Cookies

You can control cookies through your browser settings. Most web browsers are set to accept cookies by default. However, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

Our security measures include:

• SSL/TLS encryption for data transmission
• Regular security audits and vulnerability assessments
• Access controls and authentication procedures
• Regular data backup procedures
• Employee training on data protection

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

Our data retention periods:

• Contact form submissions: 2 years from last contact
• Newsletter subscriptions: Until you unsubscribe
• Calculator usage data: Not stored (processed locally)
• Website analytics: 26 months
• Server logs: 30 days

8. Your Privacy Rights

You have certain rights regarding your personal information. You may review, change, or terminate your account at any time.

8.1 Rights Under Indian Laws

Under applicable Indian laws, you have the right to:

• Request access: You have the right to request copies of your personal information.
• Request correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Request deletion: You have the right to request that we delete your personal information, under certain conditions.
• Object to processing: You have the right to object to our processing of your personal information, under certain conditions.
• Request restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

8.2 How to Exercise Your Rights

If you would like to exercise any of these rights, please contact us through:

• Email: supersports661@gmail.com
• Phone: +91-6267838306
• Post: Solar Energy Hub, Delhi NCR, India

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

We are based in India, and our servers are located in India. However, we may transfer, store, and process your information in countries other than your own where our service providers are located. If you are accessing our Services from outside India, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

11. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Sending you an email notification (if you have subscribed)
• Adding a prominent notice on our website

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. How to Contact Us

If you have questions or comments about this Privacy Policy, you may contact us by:

14. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, we have appointed a Grievance Officer to address your concerns regarding data protection.